Privacy Policy

How we collect, use, and protect your information

Last updated: January 2025

1. Information We Collect

We collect information you provide directly, such as your name, email, phone number, delivery address, and payment information when you create an account or make a purchase. We also automatically collect device information, IP address, browser type, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use your information to process orders, manage your account, provide customer support, send order updates and promotional communications (with your consent), improve our services, and ensure platform security. We do not sell your personal information to third parties.

3. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and deliver personalized content. You can manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist in operating our platform, including payment processors, shipping carriers, and analytics services. These providers are bound by confidentiality agreements and may only use your data for the specific services they provide to us.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, update, or delete your personal information at any time through your account settings or by contacting our support team. You may also opt out of promotional communications by clicking the unsubscribe link in any marketing email.

7. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. Your continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us through our Contact Us page or email us at privacy@bluebaskit.io.